Member
I've been a member of this gym for a few years now, and I can confidently say that the quality has gone downhill and the management simply doesn't care. The biggest issue is the air conditioning - it barely works on most days. The gym becomes extremely hot and suffocating, especially during peak hours. Despite multiple complaints and claims that AC servicing is done regularly, there has been no actual improvement. For the hefty fees they charge - higher than many other gyms in the area - this is completely unacceptable. Cardio machines are poorly maintained - if one breaks down, it takes months (3 to 6 months sometimes!) to repair or replace. This shows how little priority is given to members' experience. As for newcomers, you'll be guided for a few days and then completely ignored. Trainers seem more interested in personal clients and money-making than helping members with proper form or progress. There's no supervision unless you pay extra, making it a very commercial and money-minded environment with no real care for fitness development. The only positive is the gym space, but now that a much bigger and better-equipped gym is opening nearby, this place loses its only advantage too. I only stayed here because I didn't have many options nearby, but as soon as I find an alternative, I won't be coming back. I hope the management takes this feedback seriously - it's time to value your members over profit.