BEING POWER FITNESS STUDIO

To: Management Team, Being Power Fitness Studio Location: Anand Apartment, 194, Garfa Main Rd, Nandi Bagan, Haltu, Kolkata, West Bengal 700078, India Subject: Feedback on Operational & Service Concerns Dear Team, At the heart of Kasba, Being Power Fitness Studio holds a vital space in the local fitness ecosystem. However, it is disheartening to observe that instead of leaving clients with a sense of improved health and professionalism, several operational lapses lead to disappointment. Below are some key concerns that require urgent attention from the management: 1. Operational Concerns: Unannounced Closures: The gym often remains shut without any prior intimation to members, causing inconvenience. 2. Unprofessional Behavior of Trainers: Many young trainers exhibit a lack of professionalism in their conduct and approach. 3. Irrelevant Conversations: Trainers often engage clients in personal discussions, including their own eating habits, which distracts from the workout environment. 4. Noise & Disturbance: Trainers frequently yell loudly across the gym floor, disturbing others' focus. 5. Neglect of non-PT Clients: Members without personal training packages often receive minimal or no guidance. 6. Unsafe Gym Floor: Equipment is often left scattered, posing safety risks for all users. 7. Poor Equipment Maintenance: Machines are not serviced regularly, leading to inefficiencies and safety hazards. 8. Lack of Training Focus: Trainers tend to spend excessive time gossiping with clients rather than focusing on form, technique, or structured training. 9. Inconsistency During Weather Conditions: The gym is frequently closed during rain, sometimes without any notice. 10. Waterlogging & Poor Hygiene: Rainwater accumulation inside the gym leads to slippery floors. Post-cleaning, the gym is not properly sanitized, resulting in unpleasant odors. 11. Inappropriate Music Selection: Romantic or sad Bollywood music dominates the audio system, which is not suitable for workout motivation. Upbeat, high-energy tracks are more appropriate for the environment. 12. Unhygienic Washrooms and Changing Room: The toilet and changing room facility is often found to be unclean and emits a foul smell. 13. Declining Service Quality: Overall service standards have noticeably dropped, diminishing the client experience. 14. Positive Observations: Decent Range of Equipment: The gym has a reasonable set of machines compared to others in the locality, but regular maintenance is essential. 15. Need for Client Education: There's a need to instill discipline in clients regarding the responsible use of equipment (e.g., avoiding weight dropping). Trainers must ensure this culture is maintained to reduce wear and tear and associated costs. 16. Professional Ownership: The gym owners and partners have always been polite and professional in their approach. With this in mind, I trust the management will take this feedback constructively. I believe Being Power Fitness Studio has the potential to become a benchmark for professional fitness centers in the locality. I hope this feedback serves as a catalyst for immediate corrective action and long-term improvement in member experience and satisfaction. Warm Regards, Subrata K. Das Certified ACE Professional Operations Manager - JLL

Stepping into this gym feels less like entering a fitness centre and more like walking into a powerhouse of motivation. Every corner of the space radiates energy, discipline, and dedication. The ambience is impeccably maintained -- clean, vibrant, and designed to push you beyond your limits with every rep. The trainers here aren't just instructors; they're sculptors of strength and character. Their guidance, precision, and attention to individual form make every workout both challenging and rewarding. What I truly admire is the balance between professionalism and personal connection -- they know exactly when to push you and when to inspire you. The equipment is state-of-the-art, well-maintained, and thoughtfully arranged for a seamless workout flow. The environment is filled with positivity -- no arrogance, just pure fitness spirit. Whether you're a beginner finding your rhythm or a seasoned lifter chasing perfection, this place transforms effort into excellence. In short, this gym isn't just about building muscles -- it's about building mindset, endurance, and self-respect. A perfect blend of passion, precision, and performance. Highly recommended to anyone serious about fitness and self-growth. -- A temple of transformation.

Excellent place for workout. Behaviors of trainers and owners are awsome. Highly recommend for those who wants to join gym. I must say it is the best gym in entire ballygunge area.

It's been over one year since I am going to this gym..Very friendly atmosphere.. Trainers are cooperative. It's affordable..

This is excellent gym .all trainer are so helpful and friendly i suggest to joined and fit your health

Good atmosphere to workout.. All types of machines are available here .. Pocket friendly with good trainers.. Love it

Technically one of the best gym that's currently available. Pure blend of homely and professional atmosphere. Great place to workout . Trainers and owners very friendly & always tries their best to help others.

Great gym with excellent equipment and a friendly, motivating atmosphere. The trainers are knowledgeable and supportive, making workouts enjoyable and effective. Clean facilities and a variety of classes make it top-notch!