TFX Fitness

I'm incredibly grateful to my personal trainer Zijing over the past two months! With his help, I lost 9kg of body fat and improved my InBody score from 54 to 70! The best part is that I achieved all of this without relying on any diet pills--just solid, science-based training and proper nutrition. Zijing is not only professional and clear in his guidance, but also super patient. He adjusts the training plan based on my condition and helps me review my diet, so I've been able to gradually build a healthier lifestyle. Now I'm not only slimmer, but also way more confident and happy! I highly recommend Zijing to anyone who's serious about transforming their body and taking better care of themselves--he'll be right there with you every step of the way! Thank you so much to Laura, Faith and JX for your cheerful support whenever I visit TFX CIMB Plaza--your encouragement meant a lot!

Worst pre-sales service ever. No wonder the gym is so empty even over weekdays lunch time. Until they do something about the sales person/ gym manager by the name of Aser, this gym will be as empty as it is today. Some months back I just changed office location and moved into Raffles Place, looking for a gym with squat racks, cable machine, dumbbells, elliptical machine and c2 rower. I toured TFX in end June 2024, the place was no frills but at least it had 2 squat racks with decent bars and plates. Cable machine didn't have ankle strap which I use. The energy and vibe of the place was very off, the walls were bare, the place was almost empty at lunch time. But it was very cheap, sgd80 per month unlimited if I pay upfront 2 years. I was keen to sign up. But sales person Aser was so pushy. That first meeting, he kept insisting I sign up, even if just pay for one month also OK. I felt so harassed. Over the next few weeks I was supposed to go down for free trial, but I was so hesitant due to his initial pushy behaviour. I went to check out the gym again another day, hoping not to bump into him, but he was there. When I said I need more time to think before signing up, he sarcastically told me "sure, you are the customer, you can do whatever you want". It was so unpleasant and unnecessary. Ever since then, another sales person whatsapped me, then Aser whatsapped me again in Sep 2024. I asked whether the cable machine now has the ankle strap attachment, he said he will buy for me only if I join. I don't need to be gifted an ankle strap attachment, I just want the gym to have one. How much can it be? He just needed to buy it for the gym, even if I don't use, other gym goers use as well. I asked for his boss' contact last Friday, he ignored me. I asked again on Sunday, he said due to PDPA, he cannot give me his boss' contact. When I said I will post a Google review and wait for his boss to contact me, then he said he would tell his boss to contact me tomorrow on Monday. 2 stars because the location is excellent and the gym has the basic equipment. As someone who has been a regular gym goer around CBD for the past 15 years, from california fitness, to fitness first, to true fitness, to virgin, to pure fitness and yoga Asia Square (best gym n yoga imo, wish my office was nearer Pure!), the standard of TFX customer service is appalling. The location of TFX has so much potential, but it is currently totally wasted due to lousy management by the gym manager Aser.

Truly a very bad gym. Wanted a spot to clock some steps in between work. But they only have 5 treadmills which is always full before 12pm. Toilet is dirty. They like to boast of Dyson hairdryers but the hairdryers are few and caked with dirt. Shower stalls are always packed and you have to queue. Questionable soap provided in the toilet. Apparently 2 gyms rented the space so the lockers are pre-designated and difficult to find/ get because half of the lockers belong to another gym. The gym membership is inexpensive at about $130 per month but I'd rather pay a little more than to continue using them.

Had an amazing PT session with Yani! She's thorough, patient, detailed in teaching me on how to use the equipments, how to take care of my posture and even gave me tips on how to eat well. Thank you Yani for your awesome service!

I'm very disappointed with how this gym handles membership cancellations. I gave notice nearly a month in advance, but they still went ahead and charged me for one final month, citing vague "policy" reasons. It feels like they're just trying to squeeze out one last payment rather than treating customers fairly. This kind of behavior comes across as dishonest and opportunistic. If you're considering joining, I'd strongly recommend looking elsewhere. Avoid this place if you value transparency and respect.

I was drawn in by their advertised free trial, expecting to experience the gym before making a decision. While I did get a brief tour of the environment, the actual trial was conveniently sidestepped. Instead, I was informed that if I had taken the trial voucher, the pricing would differ from the packages they were about to introduce. What followed was a relentless sales pitch rather than an opportunity to genuinely test the facilities. The experience was frustrating--at one point, the staff member assisting me abruptly left the conversation to help someone at the front desk, leaving me sitting there mid-discussion. It was confusing and unprofessional. Ultimately, I came for a trial but was met with aggressive sales tactics under the guise of a trial promotion. If you're looking for transparency and a genuine trial before committing, this is not the place.

I'm truly grateful to my trainer Kelvin for his support and dedication during my fitness journey. He pays close attention to every detail, ensuring my form is perfect, and is always flexible and efficient when it comes to scheduling sessions. His cheerful personality and sense of humor create a welcoming and enjoyable atmosphere that makes every workout session something to look forward to. If you're searching for an excellent coach, Kelvin is the one to go for !

Conveniently located very near Raffles Place MRT. You can access via basement from Raffles Xchange to basement 1 of Change Alley and take escalator down to Urban Den. Very clean gym. There are 4 Dyson hairdryers available for use. Sufficient lockers and shower rooms.