HOTEL NILADRI PREMIUM

Excellent service by very well-spoken, polite and kind staff, especially Milli and Kasturi, who were our Room Service staff. Location was very pleasing, away from all the chaos and in a serene part of the Marine Drive, with direct entry into the beach. Direct sea view from room and nice ambience overall. Staff were, helpful, understanding and very prompt with their duties. The swimming pool was also mention-worthy.... great experience overall.

Hotel Niladri premium at Puri near to Golden Beach is excellent and we recommend this hotel. Room service provided by both Pramod and Niranjan was quick and appreciable. Room and hotel ambiance was really good.

In last 2 years we have stayed in this wonderful hotel for 6 times. We had a great experience every time. The sea facing rooms are really beautiful. Room service, food quality, reception management and sincere staff behaviour are impressive. We think it is one of the best hotels of Puri. We had an overall excellent experience every time.

Subject: Disappointing Experience and Miscommunication at Hotel Niladree Premium, Puri Dear Hotel Niladree Premium Management, I am writing to share my dissatisfaction with my recent stay at your hotel. Despite booking a premium sea view room, we were allotted only a side sea view room when we arrived in the evening. What made the situation worse was that the lady from your management team confidently gave us incorrect information regarding the room type and view. This created unnecessary confusion and disappointment. As guests, we expect honesty and transparency, especially when booking premium rooms. This experience did not meet the standards we expected from your hotel. I hope you take this feedback seriously, ensure better staff training, and verify information before communicating with guests. SUJIT GHOSH

It's good but not superb, and not very professional. They said they would provide a lifeguard, chair, and caretaker at the beach, but we couldn't find any hotel representative there. We had to buy a chair from an external source at an additional cost. There is no shaded or dedicated car parking available. Cars need to be parked outside the hotel. Even a small amount of rain causes waterlogging in the parking area, which can damage the base of your car. The dining is good, but need to replace the dirty chair covers. The staff is well-behaved, and we had no complaints about them. The food is of good quality, but bit costly. The hotel is in a good location. We took a sea-facing deluxe room, which had a nice view of the sea. However, they should provide room slippers for bathroom and room use. The swimming pool is good but small in size.