Member
When you have booked rooms, once you arrive, how Niathu responds- "suddenly there is overbooking, hence we are going to shift you to another property". That property- there is no food, intercom doesn't work, security is clueless. Morning if you need toiletries, none responds. Above all, you make a call to the reception of Niathu's (original) property- response- one receptionist pick up and is clueless. I request her to speak to a manager- response -"no one is there- it's 6 am only"... mind you this is a hotel... we have been put up on another property further away with minimal amenities, and response is -none can help now since none is available. I had stayed here earlier as well... But this time experience was horrible. I would not recommend anyone.. and in case you come.. please check time, events.. this being a small place, with lack of availability... you are at their mercy and they can just throw you and discard... no such thing as service industry and hospitality.