Member
Join at your own risk. Post investing for your membership, forget about training, you may at least expect an honest answer for a basic query about your membership, etc. All they will do, is ask you to pay more. Their sales target is more important than you, your queries or any assistance you may need which requires no additional expense. May be that is why the gym is most of the time / always empty. 0 for Customer Experience 0 for Customer Relationship / Management 0 for Listening and understanding to what a member needs. -1 for Customer Satisfaction Advice = Gym mein sirf dhoop, batti, pooja karne se bhagwaan khud nai aayengey. ( ye sab karna achhi baat hai but sirf iske bharose mat raho. Khud bhi kuch karlo).