Member
My mother is a Sr. Citizen and works out here. In January 2025 payment was made to trainer Rupesh Parab who was also her 'personal trainer' for a quarter stating clearly that she won't be coming to the gym in March due to Ramadan and we'd like that month to be extended until April 2025. Now in April she didn't opt for personal training and she was constantly interrupted and was told that the membership is expired as she didn't come the entire of March. Alas, we didn't get it in writing when we made the payment. Gym management simply denied having any such conversation. Kindly do not go on their word and avoid harassment to your loved ones especially elders and always get receipt of payment and always get things written. (Any recommendations for gyms nearby for elderly would be greatly appreciated)