Member
I joined this gym last year and paid the full annual fee, but my experience was extremely disappointing. Within just two weeks of joining, one trainer told me to go to the VIP personal training section and guided me through some exercises, asking me to do three sets of each. I followed his instructions and went inside to start the workout. However, another trainer came up to me and rudely said, "This is the bio section. Who allowed you to come inside? Just go outside." He said this in front of 4-5 people, which was humiliating. I immediately went to the reception to report the incident, and they told me they would file a complaint. But the very next day, I saw the same trainer at the gym. He and a few others looked at me and laughed, clearly mocking me. He gave me very uncomfortable looks, and I felt completely disrespected. After that, I never returned to the gym, and no one from the management even bothered to contact me or resolve the issue. I feel like my hard-earned money was wasted. Just because some "big" or "VIP" people come to this gym, regular members like me are treated unfairly. This place is not what it claims to be. If you're looking for a gym, I recommend finding one where people are treated with basic respect, regardless of what plan they've signed up for. Don't fall for the image--this gym is not worth it.