Member
Extremely Disappointed - Unhygienic Conditions and Poor Management The condition of the swimming pool is absolutely unacceptable. Despite repeated assurances that it would be cleaned "by tomorrow" or "in the morning," I consistently found the pool in a filthy state. I went for morning swims based on their promises, yet every single time I encountered CLUMPS OF HAIR, STRONG STENCH OF URINE, and insects floating in the water. **I am attaching a video as evidence.** Not once have I seen the water in a clear or usable condition. When I brought this to the attention of the staff at the counter, I received the same empty response: "It'll be cleaned later." Upon pressing further, the staff member simply ignored me and walked away. This behavior is both unprofessional and disrespectful. Is this how a reputed institution upholds its standards? Just because it's the only swimming pool in Irinjalakuda, does the management believe they can neglect basic hygiene and customer care? You take FULL PAYMENT UPFRONT--but after that, it seems you don't care about maintaining even minimal cleanliness. It is extremely disappointing and SHAMEFUL that a facility advertising a "hygienic swimming pool" doesn't even ensure the water is safe or clean for use. This experience reflects poorly on the management and damages the credibility of the college itself.