Member
I'm writing this review after facing significant challenges in receiving proper training, despite having paid the full amount for personal training. Once the payment is made, the approach completely changes. Every time I visit the gym, I'm placed in a group session--even though I was charged for one-on-one personal training. If dedicated time cannot be given to each client, why is this not made clear during the payment process? This feels like a false commitment. The trainers often seem rushed, trying to manage multiple clients at once, and most sessions are wrapped up in just 20 to 25 minutes. It's disappointing to plan your workout and then be told to just run on the treadmill. For this, you're charging 20 to 30 thousand rupees? I expected far more value and professionalism for the amount paid. NOTE: I would like to escalate this issue to the management. Please provide the contact details of the gym owner - I would appreciate the opportunity to speak with them directly.