Cult Gym Tulip Chowk, Sector 69 | Fitness Center in Gurgaon

Very disappointing experience at Cult Gym, Sector 69, Gurgaon. Mr. Yogesh, one of the staff members, misbehaved and argued with me and my wife -- extremely unprofessional behaviour. Moreover, the facility management is very poor. There was no water available in the gym for nearly two months ago Despite raising multiple complaints, including through the app, no one took it seriously, and it took almost a month to get resolved. Even now, many machines often remain out of order. Additionally, around 9:45 PM, the lights and AC are switched off, and members are asked to leave early, which is completely unacceptable. Overall, a very poor experience in terms of staff behaviour and facility maintenance. Cult should take immediate corrective action to improve the customer experience at this branch and customers should twice think before purchasing membership.

The gym environment is clean, modern, and very motivating. They follow strict hygiene protocols, and the equipment is top-notch and well-maintained. The Cult app also makes it super easy to book classes and track progress. Whether you're a beginner or a regular, this place keeps you consistent and excited about working out. Totally worth the investment in your health! However, not all trainers are equally skilled or attentive. While some are exceptional and really push you to do your best, a few could improve their nature to help people.

Extremely disappointing experience. Dirty & unhygienic: Building entrance is filthy, basement parking smells bad, and lifts are non-functional. Poor maintenance: No pot in the gym washroom, many machines not working, and AC is often off. Overcrowded: Too many members for the available space and equipment. Lack of quality training: No proper early morning HRX sessions or structured guidance from trainers. For the premium pricing, this level of service and hygiene is unacceptable. Definitely not worth the hype.

Terrible customer Support - had a injury on first day of their dance classes -Gave them proofs of medical opinion by top doctors(Max/fortis) alongside document - Missed 2 month due to injury recovery - Requested them to give an extension but they just close all my tickets without any talking or due consideration. Reached out to their staff at gym and they are equally pathetic with false promise and no action . it's just a business , no relationship building where they take money and then just leave you unattended if you face issues - Pathetic Customer Care Service - Watch out priorhand

However, not all trainers are equally skilled or attentive. While some are exceptional and really push you to do your best, a few could improve their nature to help people.

Disappointed with Class Scheduling - Needs Management Attention We have been Elite Members at this Cult center since May 2024, and initially had a great experience -- especially with the HRX classes at the 7:00 AM slot, which ran regularly for 8-10 months with 5 sessions a week. For working professionals like us, early morning sessions are the only practical option to maintain consistency in our fitness routine. However, over the past 5-6 months, the 7:00 AM HRX classes have been completely discontinued, without any clear communication or alternative options. What's more disappointing is that other nearby Cult centers (within 4-5 km) continue to offer the same HRX classes at 7:00 AM -- which shows that the decision is local to this center. We have spoken with staff, including Ruchika at the reception, who acknowledged that members have raised this issue multiple times, but unfortunately, it seems the management has not taken any action. Many members have also emailed the official Cult support, but there has been no meaningful response or resolution. This week (starting 28th July 2025), there was only one weekday class and possibly one on the weekend -- which is not in line with what's expected from an Elite membership. We are attaching photographic proof of the class schedule (July 25th - August 1st, 2025) to support our feedback. We genuinely hope the management takes this feedback seriously and reconsiders bringing back a consistent 7:00 AM schedule, especially for HRX and other popular formats. This center has great potential but currently falls short in being member-focused. If still they follow such attitude then this center is *NOT RECOMMENDED*, at all, Tulip Sector 69, Gurgaon.

I've been training with Rajeev at Cult Fit, Sector 69, and I must say he is one of the most professional trainers I've come across. He has a very calm and patient approach, which really helps--especially for someone like me who prefers a more eased-down version of exercises. What I really appreciate is how he takes the time to explain each exercise, its benefits, and most importantly, the correct posture. He pays close attention to the small details, often correcting and guiding me on posture--even the ones we usually overlook. Training with him has made my fitness journey more structured and mindful. Highly recommend him if you're looking for a trainer who genuinely cares about your form and progress

Could give zero star if available. Some days the gym feels good but majorly it's bad experience only. This should not be in a brand like cult. Giving pointers below : Cons : 1. 90% of the times there is nobody at help desk or reception you say. 2. The main thing, the gym is more like a studio for the trainers only as you'll find them making reels whole day without checking if someone is getting in their frames. There is no privacy. Making videos is okay but you'll find their staff involved within themself and not helping you until you take PT. No surprise if your bad videos are in their reel background. 3. You'll find dirt on all dumbbell racks. 4. 99% of the times the login is not working, you can just enter the gym( not sure it's for free gym for their knows or just a tech error from last 4 months) 5. Majority times the AC will be off only and it's suffocating. 6. The gym is overcrowded mostly. 7. Their staff will ask you to rerack weights but won't do it themselves & sometimes people(including trainers) use balm etc and it smells so bad there. 8. Majorly the staff is not wearing any cult tee or uniform so you don't know if they are staff or clients. 9. Machines are damaged. Like foot step on bench. Pros : 1. Brand gym near Vatika chauk. 2. Very cheap at 15-16k per year.