Member
Response to the well wishes written by the owner 1. Gym Timing: Right, the gym opens at 4:00 PM... except it didn't. For weeks, it was consistently 4:45 PM -- like clockwork, just 45 minutes late. But sure, let's stick to the "official timing" story. And the 1-month "goodwill gesture" after I'd already been patient for nearly two months? A little late for heroics, don't you think? 2. Use of Fans, AC & Lights: Yes, I used the AC, lights, and fans -- because it's a gym, not a candle-lit meditation cave. And let's clear this up: I had a pre-workout meal once. Once. The moment someone told me not to, I stopped. Not sure why that's being dragged out like I was hosting brunch in the weight room. 3. Cleanliness & Hygiene: You say the water area is regularly sanitized -- that's interesting, because there was a lovely persistent smell there and the place looked like it hadn't seen proper cleaning supplies in a while. Just saying "we clean" doesn't erase the actual experience of standing near it and wondering if I should bring a gas mask next time. 4. Trainer & CCTV: Sure, the trainer was "available" -- if you count silent wandering and the occasional glance in my direction as support. I stuck to my own routine not because I wasn't offered help, but because the help didn't seem all that helpful. And if the CCTV isn't used to confront members, maybe stop bringing it up like it's Exhibit A in some investigation. 5. Refund Policy & Support: Your 7-day policy is noted -- no need to mention it a third time. But it's funny how policies are followed strictly, while gym timings and hygiene standards are a little more... flexible. That 1-month extension? It felt more like a PR move than genuine support, but sure -- thanks?