GOLDS GYM DWARKA

I had one of the most disappointing experiences at Gold's Gym Dwarka. For a brand that charges such high membership fees, the basic facilities like air conditioning not working is completely unacceptable -- especially in this Delhi heat! The gym was unbearably hot and suffocating, making workouts extremely uncomfortable and even risky. Despite repeated complaints, the staff had no proper explanation or urgency to fix the issue. It honestly felt like they just didn't care once they got your money. What's even more frustrating is that they still keep charging a premium membership fee, while not even providing the most basic level of comfort. There's no compensation, no apology -- nothing. Just excuses. This is definitely not the standard you expect from a reputed gym like Gold's, and I would not recommend it to anyone unless they seriously improve their services. Save your money -- there are much better gyms in Dwarka that actually care about their members.

Absolutely unacceptable! Gold's Gym is supposed to be a premium fitness brand, but the reality is far from it. On a daily basis, the AC is either not working or barely functioning -- and this is during peak summer heat! Working out in such conditions is not only uncomfortable but also unsafe. It feels like a sauna, not a gym. Despite repeated complaints, there's no permanent fix or proper communication from the management. For the amount we pay, we expect basic amenities like air conditioning to function properly. Extremely disappointed and would not recommend this place unless you want to risk heat exhaustion with every workout.

I have joined Gold's Gym dwarka recently in the last week, and i regret doing so. First, the price is too high according to the facilities provided. Also as i am a total beginner, i needed a trainer to just guide me through the simple exercises for the first week so that i can come and do my training. Also as i am a student in college, i do not want to do any long training, as i have to focus on my studies. I mentioned it already to the trainer that i just want to do normal exercise so that i can just lose a bit of extra fat, so i can stay fit. But they don't listen, and are just focusing on muscle training and are regularly forcing me to take a personal trainer. I told them that i don't want to do such heavy training for muscles, but they just keep giving reasons that you need to do it, and just force to take a PT. Also they prefer the PT membership members over the normal membership members. I know that there would be some pain due to my first time exercising and it would be a bit difficult to do some daily tasks, but they made me do such heavy exercise in the first week itself that I wasn't able to get up from the bed for more than a day due to pain in whole body. I would advice to not take this gyms membership, and if possible do regular exercise at home by seeing videos on youtube. They are much better than wasting your time in the gym.

Extremely disappointed with Gold's Gym Dwarka. The air conditioning here is always malfunctioning -- either it's not working at all or barely cooling the space. For a premium gym that charges top-tier fees, this is just unacceptable. Working out in such hot and humid conditions is not only uncomfortable but also unsafe. This has been a regular issue for months now with no lasting fix in sight. Definitely not the standard you'd expect from a brand like Gold's Gym.

Absolutely Terrible Experience at Gold's Gym Dwarka - Avoid at All Costs If you're considering joining Gold's Gym Dwarka, think again. This place is a disaster, especially when it comes to customer service and basic amenities like AIR CONDITIONING - which, shockingly, has never worked properly since the day I joined. Despite being one of the most expensive gyms in the area, the management continues to make pathetic excuses about the AC situation. "It's being fixed," "The technician is coming," "There's a part on the way," "Give us a few days" - we've heard every excuse on repeat for MONTHS. At this point, it's just blatant lies. Zero accountability, zero updates, and zero actual action. Working out in this gym feels like being trapped in a sauna. It's humid, suffocating, and totally unsafe - especially during peak hours when the place is packed. It's honestly a health hazard, and yet they don't care. They continue to take new memberships and collect fees while offering sub-par, borderline inhuman workout conditions. The staff is unresponsive and rude once you raise concerns. They'll pretend to "look into it" but trust me, you'll never hear back. There's no escalation system, no feedback resolution, and definitely no professionalism. You're better off in a park than wasting your money here.