VASA Fitness

I am so disappointed in the gym's kidcare workers. Specifically, from today Oct 24 at 10:15am. I used to bring my child here several months ago and she loved it. We took a break for a while, but came back today. She was excited to come. Once we got there, there were two very small kiddos crying and screaming on the floor and the young lady working there did not do a thing! She just stood there starring into space, the other worker came in (she mentioned she was from another location) she at least picked up one of the crying babies. These girls are clueless about how to entertain children or care for them. They did not provide a welcoming or caring atmosphere. Needless to say, my child didn't feel comfortable with them so we left. I also think the other parents should be made aware that their poor little ones were left screaming and crying without anyone showing them care. It's very disappointing and needs to be addressed.

Today Monday October 13th I went in with my dad to Vasa fitness to play basketball. The lady at the front counter claimed that she was the manager maybe the general manager but did not act like it. She was unprofessional and said the system was down she was acting very rude to my dad and he wasn't really having it. As I sat there waiting to play basketball she decided to call the police on my dad for no reason because he told her that we were going to go play. I'm on his account but they couldn't look it up because their system was down which is not our fault we still deserve to play basketball. After all my dad's been a gym member over here for almost 6 years. I'm pretty sure he canceled his membership over this

Multiple machines stay broken for several weeks (sometimes months) at a time. Benches are ripped and gross in awful shape, stickers that display the weights on weight stacks are all trash and illegible making it tough to know where to put the pin, machine attachments are ripped/frayed/broken in terrible condition, bathrooms are never taken care of and always smell awful, and it's always incredibly crowded. Most of the issues this place has are EASY fixes that they just don't do and you can tell they do not care at all

I've been going to VASA Fitness on Bowles in Littleton for a while now, and while the facility has potential, the maintenance of equipment leaves much to be desired. About half of the stair climbers have been out of order for over two months, and 10-15% of the treadmills are also non-functional, sometimes for months at a time. This is especially frustrating during busy weekend mornings when patrons are competing to use the limited working equipment. It's disappointing to see such a lack of attention to maintenance in a gym that otherwise offers a good variety of machines and amenities. I hope management prioritizes fixing and maintaining equipment soon--it would make a big difference for members.

Great and friendly staff, Sam was super helpful and made sure I was ok when I asked for a bandaid. Feel had I forgot his name but the guy with the awesome long hair on monday/Wednesday go above and beyond too. Great customer service by the team. Thanks guys!