Pizza Hut | Goldighi Mall, Silchar

No taste. Only baked bread and they called it Pizza. They take Frenchise and doesn't maintain the quality and taste. Worst Pizza of This place.

I am writing to express my profound disappointment with my recent visit to Pizza Hut. The entire experience was, regrettably, far below the standard I have come to expect from your establishment. Firstly, the waiting time was inexcusably long. Despite the restaurant not being at full capacity, the service was sluggish and inefficient. This level of delay is entirely unacceptable and suggests a severe lack of proper management and staffing. Secondly, the air conditioning was subpar, making the dining area uncomfortably warm. This issue compounded the already frustrating wait time, as we were forced to endure an uncomfortably hot environment. Effective climate control is a basic expectation for any dining establishment, and the failure to provide this demonstrates a disregard for customer comfort. Most egregiously, however, was the quality of the food. The pizza was an utter disappointment. It was poorly prepared, lacked flavor, and was barely edible. The crust was hard and overcooked, the toppings were sparse and unevenly distributed, and the overall taste was bland and unappetizing. This level of quality is inexcusable for an establishment that prides itself on its pizza offerings. In conclusion, this experience was a complete waste of time and money. I urge Pizza Hut to address these issues promptly to prevent further dissatisfaction among your customers. I expect a significant improvement in both service and food quality in the future.

To the Management, I recently visited your Silchar outlet and would like to share my honest feedback. Unfortunately, my experience did not meet the expectations associated with the Pizza Hut brand. 1. Cleanliness & Hygiene When I arrived, my table still had mineral water bottles and food crumbs left by previous customers. I politely informed the cashier, who responded with minimal interest. While the staff eventually cleaned the table, they left the bottle there -- and I actually had to eat my meal with someone else's used bottle still sitting on my table. This was honestly quite off-putting. 2. Unhelpful Staff Interaction I asked the cashier to suggest the best non-veg pizza on the menu. Instead of giving a recommendation, he simply asked "Veg ya Non-Veg?" and then showed me the entire menu to decide for myself. I chose one, but the pizza turned out to be very disappointing. When the staff themselves can't recommend confidently, it reflects poor training or lack of interest. 3. Selective Service Experience There was a staff member distributing tissues. I was sitting between two groups -- both received tissues. I asked for one too, but was ignored completely. This kind of selective behavior made me feel uncomfortable and neglected as a customer. 4. Overall While the air conditioning was working well, that's probably the only thing that was. The service, food experience, and cleanliness were all lacking -- which is disheartening when visiting a reputed brand outlet. I hope you take this feedback seriously and work toward improving the customer experience, starting with basic hospitality and hygiene. Regards, A disappointed customer

Good staff behaviour, less waiting time for your orders and less crowd. Pizzas are okay. In case you're in a dilemma between Pizza Hut and Dominos at the Goldighi food court, go for the latter if you want better taste, prices and comfort. Do ask for the receipt after your order as they don't provide paper bills at times stating it would arrive as an SMS, but that never happens.

My experience was great. Being a foodie , my main focus is basically on food not in the ambients. We have ordered 4 pizza's and trust me, all the pizza's discovers it's own specialised taste and authenticity.....