Gold's Gym Ulubari

This is a government-operated gym with the price of a multinational brand, and unfortunately, the management is unresponsive to feedback. The manager seems indifferent to complaints, whether written or verbal, and doesn't address issues brought to his attention. For example, I reported a treadmill malfunction which stops working when current is not there as its not connected to the UPS, which could potentially cause accidents, but my concerns were ignored. Additionally, many of the exercise bikes and steppers are not working properly and appear beyond repair.

I recently had the displeasure of visiting Gold's Gym, Ulubari and my experience was far from satisfactory. The first thing that struck me was the appalling state of cleanliness. The changing room floors were littered with dirty hair, and the stickiness underfoot was a testament to the lack of hygiene maintained. This level of uncleanliness in a place that should epitomize health and wellness is simply unacceptable. However, the unhygienic conditions were not the only issue. The staff's behavior, particularly the rude receptionist left much to be desired. Far from being helpful or welcoming, they exhibited a blatant disregard for customer service, unless, of course, you showed interest in an annual membership. It was made abundantly clear that without committing to a year-long membership, one could not expect the slightest assistance or cooperation, even for basic training guidance. This approach not only feels predatory but also entirely neglects the needs and concerns of potential members who are genuinely interested in improving their health and fitness. A gym should be a supportive and motivational environment, not one where you're pressured into financial commitments under the guise of neglect. Overall, my visit to Gold's Gym Ulubari was deeply disappointing. The combination of a poorly maintained facility and staff that prioritizes sales over service makes it a place I cannot recommend. There are numerous gyms where cleanliness and customer satisfaction are taken seriously, and I suggest looking elsewhere for your fitness needs.

Very badly behaved desk staff. This gym is affiliated to Cult Fit but follow Gold gym rules. The free trials advertised by Cult Fit and the rules apparently dont apply. The instructors do not show interest if you are for a trial. They keep throwing rules at you saying it's for the Gold gym. Please look for other better accommodating gyms in Guwahati. And Cult Fit should seriously audit this place.

Worst experience ever. Left in 2 days. The trainers are non friendly and always pressing for you to take a personal trainer. They stare at you like sexual objects. Just creepy. They cant talk and communicate clearly and it seems there are some client trainer groups that are creating political and harrassing situation mid work

If you want a gym with proper equipments and professional trainning this is the place. They will prepare your diet chart and workout schedule based on your assessment. Personal trainer is also available and best part is they got valet parking.