VASA Fitness

VASA Saratoga Springs has potential, but it's just way too overcrowded. It's nearly impossible to find an open treadmill, and the few that are available often have errors or feel really outdated. For how busy this gym gets, you'd think there would be more investment in updated equipment or better space management. The crowds are nonstop except for maybe a brief window mid-afternoon or right before close. Overall, it's functional if you just need to get a quick workout in, but it's not the most comfortable or welcoming environment.

Sadly, this has become the worst Vasa location in the entire state. I have no idea if Vasa locations are independently owned/operated or if they are corporate owned, but something needs to change here. The gym is too small to service all of Saratoga Springs, Eagle Mountain, and west Lehi as it is, but when you add in poor machine maintenance and SLOW machine repair times then you have major problems. The scale has been out order for nearly two weeks. The most basic tool in any gym. A gym without a scale. In the cardio section, there's always at least a handful of machines out of order and usually a 3+ person to get a treadmill. I'm usually in there between 5AM and 6AM so maybe that's "peak" but it's just too crowded and when tons of machines are out of order it's just absurd. The men's locker room and bathroom are often messy and usually smells like piss. The staff is non existent unless they're trying to sell you something. Just overall a badly managed, over crowded, poorly maintained establishment. Very disappointing.

The yoga classes here are amazing. I love all of the classes. Deep Stretch with Mandy is the perfect way to start my week. Amanda's Flow class and Deanna's Restore class are some of the highlights of my week. I cannot recommend them enough. And the red lights in the studio elevate the entire experience.

The spin classes at VASA are amazing. Tamara, Melissa and Shannon are all great instructors. These classes are a fantastic and fun way to get in cardio at the gym. There is so much energy and a great vibe.

SPIN IS CANCELED. They are getting rid of cycle and I'm so sad. Spin has been amazing for my overall health. I have back problems and it is the only low impact cardio class offered at vasa! It's helped my endurance so much. The class this morning was full and had to turn away over 5 people because of lack of bikes. I'm so disappointed and will be finding somewhere else to workout that offers spin. I absolutely ADORE TAMARA she's incredible and we will follow her wherever she goes!

Becca, Rochelle, Marissa, Melanie, and Chelsea make this the best VASA in Utah!! These ladies take the time to master their craft in bodywork, and it shows!! Their classes are always full, fun, and you get the best workout.

I canceled my VASA membership at the end of April 2025 through the app, exactly as instructed by staff. Months later, I found out my account (and my husband's) was never actually canceled even though neither of us had been to the gym since and it clearly shows that on our accounts (even had a discussion about it...no sign in since end of April on..). When I tried to fix it, the local team (shoutout to Zach!) was kind and tried to help, but corporate was impossible to work with. I was told "it's policy" over and over, refused escalation to a manager, and even hung up on me, after mentioning he could cancel for me and that he'd have to send out an email manually! Manually? So did someone just not do their job? Or is it a "convenient glitch" in the app that shows your membership as canceled but actually isn't? And then, conveniently, no cancellation email is sent and all promotional emails stop the day you "cancel"? It's frustrating to follow directions, trust that your membership is canceled, and find out later you've been charged for months with no accountability from the company. After being hung up on because there was "no manager" available to discuss my situation, I checked the BBB reviews and clearly, I'm not the only one. Many people have canceled with VASA only to find out their accounts were never actually canceled. To make it worse, VASA doesn't send a cancellation confirmation email, and then later refuses to help without that very "proof." Extremely frustrating and completely unworkable experience. I guess the red flag should've been realizing I'd have to jump through corporate hoops just to get help...apparently with only one person "handling" everything. Definitely not the kind of customer service a company should be proud of.

Before you decide to go to this gym read the contract carefully. One of the things in the contract is you have to change your payment 3-5 days before the your gym membership goes through. Even if you have the funds in your account you will still have to pay a late fee if you don't get the payment switched in that time frame. Also, there late fee's are about the same as whatever your gym membership costs. So if your gym is $14 a month (+tax), a late fee will make the total about $30. There whole system is designed to make lots of money of the late fees as well. So just a warning.