VASA Fitness

I've been a member at VASA for the past two years, and overall, the staff has always been great -- friendly, welcoming, and hardworking. Unfortunately, the same can't be said about management. It's become increasingly clear that their priority is numbers over members. Almost every time I come in, I'm approached about upgrading my membership or signing up for personal training -- sometimes multiple times a week, and often while I'm in the middle of a workout. I understand the need to grow sales, but constantly interrupting members during their workouts is not the right approach. It makes the gym feel less like a community and more like a sales floor. What's even more concerning is the lack of leadership presence. I've seen management spending time on their phones or socializing while the front desk staff handle nearly everything. Those employees work hard and deserve more support -- not more pressure. From the conversations I've had, it seems like they're being pushed to hit quotas rather than encouraged to build genuine connections with members. VASA has great potential, but management needs to remember that people are what make this gym successful -- not just sales metrics. Members should feel valued, not treated like a number or a transaction. I truly hope to see the focus shift back to creating a positive, member-first environment. If not, I'll likely have to find another gym where the priority is fitness and community, not constant sales pressure.

I really love this gym! We have gone to vasa for easily a decade or more but this Herriman location is our favorite!! I literally only come for the group fitness- the studio red classes (particularly ACE) are incredibly motivating and challenging! If you really want a good workout try ace's class. He really elevates it! Also need to shout out the high fit community here- so fun!

VASA has been such a great place to work out! The staff is super friendly and welcoming, and the vibe here is awesome. There's tons of equipment, so I never feel like I'm waiting around. The gym is always clean and has good energy. Definitely recommend checking it out!

I've had such a positive experience at VASA Fitness! Huge shout-out to Marcus and Bri for always making me feel welcome and supported. The gym is clean, bright, and truly feels like a community that encourages you to reach your goals. I'm so grateful to have found a place that makes fitness both enjoyable and accessible.

If you take your child to the Kidcare here, take a picture of your names on the sign in sheet for yourself. I was wrongfully charged for a no show even though my son was there for his reservation. I went in person, called multiple times and we are on week 3 of no refund or answers. I asked to check the sign in sheets and they wouldn't let me. Do they throw those away? Then they wanted the date and time to check cameras and I left a message saying the date and time and have heard nothing. I'm letting it go at this point and will not be using their kidcare anymore. I've wondered about charges before but let them go. It makes me wonder if people are wrongfully charged more than we realize. So pay attention to your bank account and Vasa charges! I'm glad I caught this. The more I talk to people the more fishy things I hear about Vasa's charges too.

If you enjoy a constant beeping alarm in the sauna, lockers, and pool area with a dash of "we don't repair broken equipment" then this gym is perfect for you!!

The good: This Vasa has a large variety of equipment and group classes. The staff is friendly and welcoming. The bad: I originally signed up for the group classes, but was quickly turned off by the amount of patrons and instructors recording videos. While they have the right to make content, being filmed in the gym made me feel uncomfortable enough to not want to continue going. While there is a lot of equipment available, broken equipment sits for quite some time before being repaired. Front desk staff is often not able to answer questions and online support routes you to chatbots that are not very helpful. After deciding to cancel my membership, I was charged nearly $100 in cancellation fees.

I don't typically review places, but I've seen enough stuff the last few months that I decided to speak up. First, broken equipment doesn't get fixed for months. Not 1 or 2... try 6 months or more. Some of the machines were fixed recently but the red light machine still has a bunch of bulbs burned out. The other issue is the manager. I was on the treadmill close to the front desk and heard her yelling at employees about selling more memberships. On my way out, I asked the guy at the front desk what that was all about and he told me they have to sell a certain number of the expensive memberships or personal training or they get fired. Wow. If my manager yelled at me like that in front of everyone, I'd quit and walk out.