VASA Fitness

Our Thompson Road location is Disgusting & falling apart more and more. We dont have a working facility that anyone can focus on health and recovery. Dirty and broken environment is not only my opinion it is other customers (approx 14,000 at this location) view of facts they are paying you to experience. VASA Corporate I have made you, many employees through Paramount, and other management since April 25' about the facilities ever worsening state. Tristan hung up the phone on Paramount and I when I was asking when all these repairs would be finished? Your management? Leslie on a Saturday (Oct 18, 2025) used smart ass tones to answer or to avoid answering the same questions I have addressed here on Google & with Paramount via email since April 25'. __________________________________________ 1. The showers in the mens locker room! Just shut it down, this is Ghetto. Attached photos. Missing shower doors(3) Zero soap boxes in all showers stalls. The stalls with doors are out of order. The showers are growing mold also as if I needed to mention. Broken TVS all across the facility. Even in the main Room no sports no nothing. TV in mens locker room is just removed wires hanging out. Our lockers themselves need cleaning maintenance inside the boxesThe benches and countertop are deep stained wuth oily black prints from high volume of people (approx 14,000) and zero cleaning maintenance. The swimsuit drying machine thats spin drys people's underwear and shorts smells from the other side of the room. It can be smelled over the gases of a man in the bathroom with a high protein diet. Nope not putting my genitals close to clothes that were dried in that box that is never cleaned with bleach. Fans never seem to work in all of the facility. No proof other than they are never on. The cardio equipment is growing new colonies of bacteria from ages of sweat and dirt and all-around. There are bolts from equipment falling apart laying on the ground showing facts that no one has cleaned or maintained since at least April 25'. The Hot Tub that was broken since April 25' is now operational as of Oct 25' when I visited it was not hot:/ and the water level was belly button height very low. Simply a horrible return experience since I left Thompson Rd in April of 25' for our better managed location on the Westside. I couldn't take a shower after to warm up and clean the water and sweat on my body just horrible. The sauna is down also SMH. The paint in the pool area is peeling so bad its gonna fall on someone soon. The mold growing in your drywall has spread Im sure by now with all the steam and vapor daily. I suggest to Install an exhaust fan/fans and then repaint our rooms please. The pool ceiling is rusting so bad the ceiling is Brown now. We already had a huge HVAC ducting fall on someone in the pool mid summer on a windy day due to rust. When wil they address the maintenance? There's numerous pieces of gym equipment needing attention. Smh. The Recovery room well they took all the water jet beds away. Didn't replace all the units. Maybe half the chairs were replaced leaving the whole room half empty. Currently the available chairs there are also broken. Leaving 1-3 actual available chairs. VASA please get our Thompson Rd location back to us in a clean & fully functioning order. There are so many other clients who have the same experiences. Some have left. Some were foreigners who spread this news.

I have been a member of vasa since 2020 and I have attended four separate locations In both Colorado and Indiana. Unfortunately, this is by far the most disgusting gym I've ever been a member of and that includes my high school locker room. Showers have never been cleaned and have mold. The steam room has mold. The hot tub Is closed three out of four days of the week because it has turned yellow or green. The water fountain backed up the other day with a brown liquid. Equipment is constantly broken. The men's locker room smells rancid. Corporate needs to send a representative to this location so they can see how much they have devalued the brand. I am switching to crunch fitness

I've had multiple gym memberships throughout the years and this place is my least favorite. The main problem is it's just to crowded it's hard to work out a specific muscle group because machines you plan to use are almost always taken. The sauna is not hot enough and the steam room is just gross in my opinion so if that's a selling point for you I'd look elsewhere. My wife enjoys the gym because she likes the pool ,and the massage chairs if it wasn't for her I'd never go here.

Great gym, friendly staff, plenty of equipment and open space. Met some amazing people here and the trainers are fantastic. Kris (coach) always makes everyone's day with her smile, warm persona, and fitness advice. She is also uncannily strong, like some sort of nuclear mutant of strength and knows what she is doing. Really great gym, lovely people all around. Extremely pleased to be a member here.

I've been a member at VASA since they first opened and stayed loyal for years. The gym has always been crowded, the bathrooms have never been well maintained, and often treadmills are down and dumbbells are missing. I previously looked over these issues and referred several people to the gym. However recently It feels like management has changed, and instead of focusing on improving the gym, the new staff are tasked with hassling members about their memberships. The only bright spot has been the longtime staff who were always friendly and helpful, but sadly most of them seem to be gone now. Overall, the atmosphere and experience just aren't what they used to be. Hopefully, as longtime customers continue to cancel their memberships, VASA will start appreciating both the members they've lost and the new customers they want to bring in.

Always busy and everyone's always filming, which was less than ideal but whatever. However, my final straw was them closing the studio room for personal use which was a big selling point for me when I toured and joined. Now I'm looking at canceling my membership and I am 1 going to be charged $25 for canceling within 6 months and 2 have to give them 30 days notice. I would not recommend this gym and wish I never joined. Take your business elsewhere and save yourself the trouble.

VASA Fitness Review - 5325 E Thompson Rd, Indianapolis, IN As a retired Army veteran, I've trained in all kinds of environments with good and bad equipment--so I understand that machines wear down when used constantly. Yes, equipment issues happen, but your body needs rest, and so do the machines. The key is looking at the bigger picture: the people, the atmosphere, and the results. I enrolled at VASA about a year ago, and it's been life changing. When I joined, I wasn't in my best shape. I just wanted to feel good, look good, and live healthier. From the moment I toured the gym with Coach MO (hopefully I spelled his name correctly), I knew this was the right place. Studio Red pushes me to my limits, Studio Flow helps me reset and refocus with the assistance of Coach Brandi and other great coaches who I can't spell their names at this time. The pool, both hot rooms, hot tub (when working) and other areas are great additions. But the real game-changer for me has been my coach, Sophie Pohlabel. At first, I underestimated her, thinking training with her would be easy. I was wrong--Coach Sophie pushed me harder than I thought possible, while still keeping it fun and encouraging. She tracks my progress closely, knows the equipment inside and out, and always challenges me to go beyond what I thought I could do. When I feel like I'm done, she reminds me, "You've got this"--and somehow, I always do. Coach Sophie is smart, motivating, and deeply invested in her clients. She knows when to push, when to encourage, and how to get the most out of every session. She's not just a trainer; she's a coach in every sense of the word. Because of her, I leave each session stronger, tried in a good way, more confident, and ready for the next step. Yes, VASA has its flaws, but the people--coaches like Coach Sophie, the staff who keep the energy positive, and members encouraging each other--make this gym stand out. At the end of the day, your results come from what you put in, and VASA gives me everything I need to succeed. Thank you, VASA Fitness 5325 E Thompson Rd, Indianapolis, IN, Coach Sophie Pohlabel, and the entire team (hoping to get to know all your names) for helping me on this journey. Peace.

Men's showers half of them are broken The other half the grout is disgusting color there's mold mildew in larger shower. The hydro bed massages are gone the massage chairs are okay not as good. The hot tub isn't hot. The locker I used was scuzzy. Men's locker room is missing a TV that was there and it's now replaced by a dusty hole. The steam and sauna work well. There's only one tanning bed but there was nobody in line for it today. Staff had good energy.